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Parcel2Go Calls On Businesses To Keep Customers In The Loop During Bad Weather

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With more snow expected to hit the UK in the coming days, online parcel delivery specialist Parcel2Go has called on companies to ensure they keep customers expecting deliveries informed.

Forecasters have warned that the cold spell currently gripping Britain could last until the end of the month, with very cold temperatures leading to hard frosts in the coming days. Severe weather warnings for snow and ice are in place across many parts of England and Wales, and Parcel2Go, which helps individuals and businesses to organise more than two million international and UK mail shipments each year, has warned that delays are possible.

In order to help customers stay on top of the latest developments, Parcel2Go has added a new weather warning information link to its homepage which is being updated as necessary with news of the latest weather-related developments affecting postcode areas across the UK.

Parcel2Go’s marketing director, Richard Mercer, has called on businesses to check the site for important updates and where necessary, communicate these to customers who are expecting domestic and international parcel deliveries.

He said: “Temperatures have been well below freezing and unsurprisingly this is playing havoc on some of the country’s roads.

“Parcel delivery services and collections will continue as normal if it is deemed safe for drivers to reach addresses, but to a large degree we are at the mercy of the elements and as we have seen over the past week, conditions can change extremely quickly.

“We’re asking people who are expecting parcels to be collected to bear with us if weather conditions are preventing a driver from calling, and for companies to let their customers know that consignments could be delayed as a result.”

Via EPR Network
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Parcel2Go backs findings of global parcel delivery survey

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The UK’s largest online parcel delivery specialist has said it is unsurprised by the results of a recent study highlighting the growing importance of online delivery services.

A worldwide survey of 93 members of the Universal Postal Union showed that 70 per cent believe postal e-services are strategically important for the future. The research identified 55 different types of digital services which are now available, including track and trace and online bill payments.

According to Bolton-based Parcel2Go, which has been involved in helping businesses and individuals to organise international parcel services for over 20 years and is involved with the delivery of more than two millions parcels a year, demand for online services will continue to grow at a rapid rate.

Richard Mercer, marketing director at Parcel2Go, said the simplicity of arranging shipping services through the internet is one of the main appeals.

He said: “The results of the Universal Postal Union survey make interesting reading, but we’re not surprised to find that an increasing number of organisations are recognising the potential of online services.

“At Parcel2Go we have been focussed on bringing the latest online services to our customers for many years. Feedback tells us that online tools such as parcel tracking are highly valued by individuals, while for many business customers they have become invaluable.”

Richard added that as mobile devices such as tablet computers come to play an increasing part in people’s daily lives, demand for online courier services is only going to increase.

The survey put Switzerland at the top of the list in terms of overall e-services development, while the US, Canada and Germany all featured in the top ten. The Universal Postal Union said it was the first time it had surveyed its members on e-services, but added that this type of study will now be conducted on a regular basis.

Via EPR Network
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Parcel2Go Boss Calls On People To Unleash Their Entrepreneurial Spirit

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The founder of the UK’s largest online parcel delivery service, Parcel2Go, has said anyone is capable of making it in business if they have the right attitude.

Fil Adams-Mercer launched the Parcel2Go.com website in 2000 and over the past 11 years has helped build the company into an industry leader, responsible for handling more than two million packages every single year and attracting in excess of 18,000 new customers each month.

Speaking to the Daily Telegraph newspaper, he said he was inspired to launch an online presence following a trip to America, “where every single advert was forwww.something.com“. None of the major UK couriercompanies had ventured online and started offering bookings over the internet at this point, and his vision was rewarded with success. Parcel2Go turned over £17.5m in the 12 months to April 2011, a figure which is expected to rise to £22m this year.

But while Mr Adams-Mercer has now earned a respected place as one of the UK’s top business leaders, he remains proud of his background and his first job learning how to sell on Bolton Market when he was still at school.

He said: “I don’t mind being compared to Del Boy. That’s what I am, a market trader done good.

“I don’t do joined-up writing and I can’t spell for toffee. So doesn’t that give everyone a chance? If I’ve done it, you can do it.”

Parcel2Go itself plays a key part in helping entrepreneurs and small businesses get their goods to customers in the UK and countries across the world quickly, efficiently and cheaply with reliable courier services. In recent years an increasing number of start-ups have established themselves online and now rely on world-renowned couriers booked through Parcel2Go to get their consignments delivered safely and on time.

Via EPR Network
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Parcel2Go Stresses Importance Of Reliable Parcel Delivery To eBay Sellers

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An estimated 5.8 million Christmas shoppers visited the retail and auction website eBay last Sunday and with many millions more due to visit over the coming days, online parcel delivery specialist Parcel2Go has called on sellers to be prepared for the Christmas rush.

Data released earlier this month claimed the average Brit will spend just over £250 on gifts this year and Richard Mercer, marketing director at Parcel2Go, said online sellers should be doing everything possible to appeal to shoppers.

He said offering a wide range of delivery options from courier services is one way for eBay sellers to ensure that they are making their auctions and fixed-price sale items available to as many people as possible.

He said: “Sellers offering limited domestic and international parcel delivery options are restricting themselves unnecessarily. All the retail figures being released at the moment point to significant opportunities this year for online businesses, with shoppers looking to enjoy the festive season before they think about tightening their belts further after Christmas.

“Parcel2Go’s eBay widget has been designed to make it quick and easy to add parcel delivery information to product listings and the wide range of services available will certainly appeal to potential customers.”

The important role that smartphones will play in online buying this Christmas has also been stressed. eBay expected about two items to be purchased every second during Super Sunday, once again highlighting the ever increasing use of mobiles by shoppers in the UK.

“The remaining shopping days before Christmas represent a fantastic opportunity for sellers,” Richard added. “We’re reminding them to act now, get their parcel delivery options up to scratch and make sure their customers receive the best service possible.”

Via EPR Network
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